If the drive is not in System Information/System Profiler or in Disk Utility then try another Mac to see if the drive is detected there. If the drive is detected on the other Mac then continue with the following Apple specific troubleshooting. Trying some of Apple specific troubleshooting may help resolve the issue. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Question: Q: seagate personal cloud will not connect to internet I have just purchased a Seagate Personal Cloud NAS drive which I have connected to my imac through the router on a time capsule. The imac sees the Seagate but when I try to set it up through the Seagate app, it tells me the the Seagate is not connected to the internet. After realizing the respective properties of FAT32 and exFAT, you should know which file system should be used for your Seagate drive. Then, connect the Seagate drive to your PC and make sure that it can be detected by Windows. And you'll detailed tutorial on how to format Seagate drive for Mac and Windows computer in the following text.
Summary: When plugging your Seagate Backup Plus into a Mac computer, you may find the drive stops working and is not mounting in Disk Utility. Have you been troubled by the issue? This post will give you 7 workable solutions to fix Seagate Backup Plus drive not mounting/working issue on Mac.
Seagate Backup Plus external hard drive is often used for Time Machine backup. But many users reported that they were unable to mount Seagate Backup Plus drive on Mac computers. And some say theirSeagate Backup Plus couldn't work on Mac after plugged in. Here is a real example:
'I really need your help. My Seagate Backup plus just stopped getting detected (led not working anymore) with my MacBook Pro 2016 model (with USB Type C to USB 3 connector) suddenly. It was working fine 1 month before. I tried this backup disk with a Windows computer and the LED light is working in that case but I am not able to get it to work with my MacBook Pro anymore. Any idea guys?'
In fact, this issue is very common, especially for those who frequently share the same drive between different computers. This page will help when Seagate Backup Plus drive doesn't work on Mac.
7 solutions to fix Seagate Backup Plus not mounting, not working on Mac
For some reason, Seagate external hard drives could not be recognized by Mac. If you can't mount the Seagate Backup Plus drive in Disk Utility, the hard drive won't work on Mac. And you can't access the data stored on it. So it's very urgent to fix the problem to make it work again.
Here are solutions to the Seagate Backup Plus not working or mounting issue.
1. Have some basic checks
Sometimes, the Seagate Backup Plus drive won't mount on Mac is due to the bad USB port or cable. Thus, once the Seagate Backup Plus drive stops working, you can first do some routine checks as below.
- Step 1. Check if the cable of the Seagate Backup Plus drive is connected properly to your Mac
If the drive isn't properly plugged in, it will fail to mount as it received not enough or even no power. - Step 2. Make sure the USB cable is not at fault
Try using a different USB cable to see if that fixes the problem. - Step 3. Check if the USB port is damaged
Plug the Seagate Backup Plus into another USB port if you have another one. Otherwise, insert another external storage device in this USB port. - Step 4. Check whether the Seagate Backup Plus external hard drive is powered properly
In general, the current of USB port 2.3 and 3.0 are enough for the most external portable hard drives. But sometimes this amount of current may be insufficient while the drive is spinning up. - In this situation, you can try to connect the Seagate Backup Plus with a USB Y cable if you have one. And for Seagate Backup Plus Hub and Expansion Desktop, a power adaptor is required for power supply.
- Step 5. Access the drive on other Macs
Connect the Seagate Backup Plus drive to another Mac computer to see whether it works on that one or not. If the drive works on another Mac computer, there is something wrong with your Mac computer rather than the drive. What you should do is to ask for help from Apple support. - Step 6. Check if the format of Seagate hard drive is supported by macOS
For example, a Windows BitLocker encrypted drive will not be working on Mac originally. Your Mac computer is not able to mount it. To fix the problem, you can plug the Seagate Backup Plus into a PC and then access the drive on Windows.
2. Check whether the Seagate Backup Plus is showing up in Disk Utility
To troubleshoot this problem, you first need to know if this Seagate hard drive is detected by your Mac. Open the Utilities folder in your Applications folder. Launch Disk Utility and check the left pane then. If you can't see the external hard drive in macOS, the drive probably has been physically damaged. In that case, you should send the drive to the local repair shop. Otherwise, you can move to the next solution.
3. Check if the Seagate Backup Plus drive is mounted in Disk Utility
If the Seagate Backup Plus is mounted in Disk Utility, you should blame the wrong computer settings or outdated computer. Fortunately, it's easy to fix these issues. Just try solution 4 and solution 5. If the external hard drive is greyed out in Disk Utility, it's not mounted. You can try right-clicking the Seagate Backup Plus and choose the 'Mount' button. If that doesn't work, the drive has some file system problems. Please follow the solution 6 to repair the problem.
4. Show the Seagate Backup Plus on the desktop
If the Seagate external hard drive is mounted in Disk Utility, but it still doesn't show up on Mac. First of all, you should make sure the settings in Finder display drive icons on the desktop.
Step 1: Go to Finder > Preferences > General tab.
Step 2: Select 'External disks' under 'Show these items on the desktop' and then the connected external hard drive will appear on the desktop.
5. Repair Seagate Backup Plus drive via First Aid
Seagate Backup Plus not mounting issue on Mac can be caused by file system problems. Disk Utility's First Aid is a built-in tool on Mac to deal with errors related to disks, such as file system corruption. So you can try to fix the unmountable/corrupted Seagate Backup Plus external hard drive in Disk Utility by following the steps below.
Step 1: Go to Utilities Disk Utility.
Step 2: Click 'View' in the top menu bar (Or click 'View' on the top window). Then select 'Show All Devices'.
Step 3: Select the Seagate Backup Plus external hard drive from the left sidebar.
Step 4: Click 'First Aid' on the top of the Disk Utility window. Stream music from mac to alexa.
Step 5: Click 'Run' to perform hard disk diagnostics and fix the not mounting/not working Seagate Backup Plus.
6. Update the software on Mac
Software updates keep your computer and programs secure, deal with quite a few bugs, and provide new features. Out-of-date software can cause a variety of issues. It's possible that the operating system will become sluggish and the connected device may not function properly. Fortunately, you can easily update the software on Mac.
Case 1. Update the software on macOS Mojave or Catalina. If you upgrade to macOS Mojave or macOS Catalina, you should choose 'System Preferences' from the Apple menu, then click 'Software Update' to check for updates. If any updates are available, click 'Update Now' to install them. Patch office 2016 mac os sierra.
Case 2. Update the software on earlier macOS versions. Just launch the Mac App Store, click the 'Update' tab on the top and then choose the 'Update All'.
7. Fix the not mounting or working Seagate Backup Plus drive by reformatting
If First Aid failed on the external hard drive, it might have some serious errors that are beyond its reparation capability. In that case, you need to recover lost data from the Seagate Backup Plus external hard drive as soon as possible.
Step 1. Recover lost data from the unmountable/corrupted Seagate Back Plus
iBoysoft Data Recovery for Mac is free external hard drive data recovery software. It can easily recover files when the hard drive is not working or mounting on Mac. Also, it canrecover deleted photos and lost data from formatted drives, unreadable drives, corrupted drives, and recover deleted/lost partitions, etc. It's compatible withmacOS 10.15/10.14/10.13/10.12/10.11/10.10/10.9/10.8/10.7.
- 1. Download and install iBoysoft Data Recovery for Mac on Mac.
- 2. Launch iBoysoft Data Recovery for Mac.
- 3. Select the Seagate Backup Plus and click the 'Scan' button to scan for all lost data.
- 4. Preview the searching results, choose files you want to get back, and click the 'Recover' button.
Here is a short video tutorial which shows you how to recover lost data from unmountable/corrupted external hard drives:
Step 2: Reformat the Seagate Backup Plus to make it work
After recovering data from the unmounted Seagate Backup Plus, you can now go to Disk Utility and reformat it without worrying about data loss.
• Steps to reformat Seagate Backup Plus external hard drive
If unfortunately, you can't reformat the Seagate Backup Plus drive, it must have physical issues. In this case, you have to look for help from a local data recovery company.
Bonus Part: Introduction to different Seagate Backup Plus drives
You probably use a Seagate desktop drive like Backup Plus Hub and Expansion. Or you could use a Backup Plus Portable drive like Ultra Touch and Slim. No matter which Seagate Backup Plus drive you choose, it could not work on the Mac for some reason.
Therefore, it's important to know the differences between those Seagate Backup Plus drives. This helps you to use the Seagate Backup Plus drive more correctly and efficiently, and then avoid hard disk corruption.
- 1. Seagate Backup Plus Hub: This Seagate Backup Plus Desktop drive has large capacities with cross-platform compatibility, which means you don't have to format the drive for both Mac and Windows again. It's an all-in-one data hub and recharging station for tablet, smartphone and camera.
- 2. Seagate Backup Plus Ultra Touch: Backup Plus Ultra Touch portable hard drives feature password protection and hardware encryption, USB-C compatibility, and file sync. You can't open the Seagate Backup Plus drive on Mac until it's unlocked. Moreover, an NTFS for Mac software is needed to use Backup Plus Ultra Touch on Mac, as it's preformatted with NTFS.
- 3. Seagate Backup Plus Slim: Seagate Backup Plus is small enough for a loaded laptop bag. It's an ideal external hard drive with easy portability and enough storage space. But avoid dropping your Seagate Backup Plus drive during transportation, in case it's damaged and not working.
- 4. SeagateBackup Plus Portable: Backup Plus portable drives offer easy-to-use software tools like Seagate Dashboard, so that you can schedule automatic backup and mirror folders easily.
Conclusion
No matter what caused Seagate Backup Plus not mounting, working, or readable issue on Mac, such as logical problems and physical damages, the most important thing is to back up important data or recover lost data with free Mac data recovery software. iBoysoft Data Recovery for Mac is a powerful and reliable data recovery tool on macOS which supports various external drives, including external hard drives, SD cards, USB flash drives, etc.
If you have any suggestions to solve this issue or experience any questions when using iBoysoft Data Recovery for Mac, please feel free to let us know.
Are you unable to access your Seagate external hard drive when connected to your PC? Well, I must say that you have come to the exact right webpage because here you will definitely be going to know how to fixSeagate external hard drivenot detected error.
Also, you will get to know how to recover data from Seagate external hard drive not recognized, if the data gets deleted while fixing this error.
But first, let's get started with its fixes…
How To Fix Seagate External Hard Drive Not Recognized or Not Detected Error
You can try the below solutions to fixSeagate external hard drive unrecognized or undetectable error. These solutions will definitely help you resolve this error now.
Important Note: The below-mentioned solutions are not only applicable to fix Seagate external hard drive driver not recognized the problem but also to fix Seagate external hard drive light not blinking and therefore it is not detecting.
Besides that, these solutions can also be used to fix all other external hard drives such as Samsung, Hitachi, Toshiba, LaCie, Thunderbolt, eSATA, Firewire, etc that does not get recognized by your Windows computer.
Solution #1: Connect External Hard Drive To Another PC or Mac
Weather live 1 8 download free. Sometimes, the USB port of your system does not work properly or the USB port itself is damaged.
So, if you notice that external hard drive light is blinking but it is not getting read by the system, then you can try to connect the hard drive to another system and check if it is getting recognized. Or you can try another USB port to connect the drive to your PC.
You can also try to reboot the PC and retry to connect your hard drive once again.
If it works – it is good. If it does not, then follow the next solution.
Solution #2: Scan External Hard Drive With Virus Cleaner/Anti-Virus Software
If you are confident enough that the virus has infected your Seagate external hard drive and because of this reason, the drive is not getting readable by the system, then you can use Virus Cleaner or Anti-virus software. This software will help you to scan and remove all viruses from your hard drive and PC. After this, you can format the hard drive to make it recognize.
Note: Apply this solution only when you are confident that virus infection has made your external hard drive unrecognizable, or else skip this solution.
Solution #3: Unhide Hidden Devices To Make Seagate External HDD To Get Recognized
- On your PC click Start. In search address bar type devmgmt.mscand hit Enter.
- Hover mouse to View and select Show hidden devices.
- Next, expand all notes just by clicking on the + (plus) symbol.
- If you find any greyed entries, then right-click on it and select Uninstall.
- Now Reboot PC and try to connect external hard drive.
Solution #4: Uninstall Hard Drive Driver to Solve External Hard Drive Undetectable Error
- On your PC, click Start. In search address bar type devmgmt.mscand hit Enter.
- This will open Device Manager. Expand Universal Serial Bus controllers and check if any device is showing as unrecognized.
- If it shows unrecognized, then delete or uninstall the drive by going to the driver tab and then check whether external hard drive displays up in My Computer or not.
- If it doesn't display up, then restart or reboot your PC. If external hard drive shows but later it gets disappeared, then open Disk Management and change the name of your external hard drive only.
This will solve all the problems.
Solution #5: Switch ON Root Hub to Fix External Hard Drive Not Recognized Issue
- On your PC, click Start. In search address bar type devmgmt.mscand hit Enter.
- This will open Device Manager. Expand Universal Serial Bus controllers. Right-click on USB Root Hub > Properties > Power Management > uncheck Allow the computer to turn off this device to save power.
- Repeat the process for all USB Root Hub shown in the list and then restart/reboot system and try to connect external hard drive.
Solution #6: Make Changes In Registry To Fix Seagate External Hard Drive Not Recognized Error
Note: Follow this solution very carefully.
- On your PC click Start and in search address bar type regedt32 and then click on Yes.
- After this backup your registry. Go to File>Export.
- On the left panel go to
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E967-E325-11CE-BFC1-08002BE10318}
- On the right panel, if you see any lowerfilters or upperfilters, then delete
- After this re-try to connect external hard drive again.
Solution #7: Format And Repartition Seagate External Hard Drive
Another solution you can try is to format and repartition the Seagate external hard drive. It is possible to format this hard drive using the drive management or any third-party tool. But, here, you can try these below steps to format and repartition Seagate external hard drive in Disk Management:
- First of all, you have to go to Start menu on your Windows PC ad then type there ‘CMD'.
- Now, you have to make a right click on Command Prompt and then simply select Run as administrator and click there Yes to confirm if it prompts.
- Now, type the below commands one after another and then hit Enter key after each command you type in the command prompt window:
diskpart
list disk
select disk # (replace # with the letter of the USB drive)
clean
- Next, you have to go to Start menu and then simply type there ‘create and format disk partitions' and then open it.
- Now, you have to choose there ‘New Simple Volume….'
- Now, in the next step, you have to follow the steps by step instructions directed to finish the creation. Next, you will be prompted to format the external hard drive to access it.
After performing the above steps, your Seagate hard drive not recognized will be easily fixed.
Recover Data From Unrecognized or Undetectable Seagate External Hard Drive
Many people have asked – how to recover data from Seagate external hard disk which is not detecting? So, when your Seagate external hard drive is not recognized by Windows or Mac computer, then the first thing that will worry you – is the data stored within the hard drive.
So, the first precaution you must take is to restore data from Seagate external hard drive. For this, you can use External Hard Drive Recovery Tool which is suitable and perfect hard drive data recovery. It will allow you to restore almost all file formats of photos, videos and audio files from your Seagate external hard drive on Windows or Mac.
This recovery software for external HDD can easily detect your unrecognized external hard drive and deeply scan and extract digital media files. These media files recovery include pictures, photos, videos, movies, music, songs and other audio files from any external hard drives, including Seagate external HDD as well.
Important Note:As soon as you notice that your Seagate external hard drive is not recognized on your Windows or Mac computer, then you must stop using it and do not add any new data on it. Because adding new data will overwrite the existing data and you will lose the chance for recovering files from it. After this, immediately apply the External Hard Drive Recovery Tool, scan it and recover digital media files from it.
* Free version of the program only scans and previews recoverable objects.
Here, you can go through the step by step guide to recover deleted data from Seagate external hard drive in just three simple steps.
What Is External Hard Drive
In the era of today's world, the external hard drive has major benefits in storing huge amount of data and hence many people would like to buy an external hard drive with a USB port so that they can store lots of data with ease.
Among several external hard drives, Seagate external hard drive is mostly used by a large number of people all across the world, because of its good performance.
However, sometimes when you plug Seagate external hard drive into the USB port of PC or Mac then the hard drive is not detected by the system. If your Seagate external hard drive is brand new, then you can directly go to manufactures to deal with the problem or you can replace it with another hard drive.
Reasons: Why Seagate Hard Drive Not Detected Error Occurs?
There could be several reasons that can make your Seagate hard drive not detected. Some of the common reasons are mentioned below:
- The hard drive might have got damaged
- The USB port of a PC or Mac computer might be damaged or Seagate external hard drive not working
- Maybe your external hard drive has got infected with virus or malware
- Hard drive driver installed on your system might have been outdated
- Hard drive failure or maybe hard drive contains bad sector or it has gone bad or corrupt itself
These are some common problems. So, what you can do to fix these problems when your Seagate hard disk not detected or not recognized?
Just Relax! Below you will find the solutions that will help you to effectively fix these problems and makes your Seagate external hard re-usable once again.
Related External Hard Drive Issues And Solutions
Why Is My External Hard Drive Not Showing Up?
Many people have also asked that – why is my external hard drive not showing up?
Seagate Mac Hard Drive
Well, the reasons could be various such as in some cases when you try to connect your drive to PC with a USB port you will find that hard drive is not detected. The issues could be caused by partition issue on your external hard drive, wrong file system usage, driver issues, dead USB ports or other issues. In worst situations, the drive itself might be simply dead.
So, how to make external hard drive to show up? Below follow the steps to do so:
- Press Windows Key + R to open RUN dialogue box.
- In RUN Box type diskmgmt.msc and hit ENTER.
- Here, you can see the external hard drive listed in the Disk Management Window, even if it doesn't show up in My Computer since it doesn't contain any partitions, it should show up here.
How Do I Fix My External Hard Drive Without Formatting?
There are many people out there asking for a solution – how do I fix my external hard drive without formatting?
Well, you can follow the above-motioned solutions 1- 6, in order to fix external hard drive issues without formatting. However, if you are looking to format the external hard drive but getting the not formatted error then learn here – How to Fix External Hard Drive Not Formatted Error. Emco msi package builder starter keygen torrent.
If you are looking to recover inaccessible data from drive without formatting it then please visit – How To Recover Files From USB Drive Without Formatting It?
Conclusion
Here I have provided several solutions and I am sure that it will help you to fix Seagate external hard drive not detected or not recognized error.
Seagate Mac Driver
However, it is also important to recover digital media files from the external hard drive if the data has been deleted from it unintentionally.
You can try External Hard Drive Recovery Tool https://nueconicyc1977.wixsite.com/freebare/post/how-to-print-black-and-white-on-mac-pdf. to do so and keep safe your data then by keeping a regular backup.
So, just try all the solutions mentioned here and use your external hard drive without any interruption.
Editor's Note: This post was originally published in June 2018. This updated version is completely revamped for comprehensiveness, freshness, and accuracy.If you have found this post helpful and useful, then please do not forget to share it.
Seagate Mac To Windows
Also like and follow us on Facebook, Twitter, and Pinterest to get the latest updates.
Alex is an expert technical writer with 7+ years of experience. His in-depth knowledge about data recovery and fascination to explore new DIY tools & technologies have helped many. Alex has a great interest in photography and loves to share photography tips and tricks with others.
- Shares
